Question 1

What is a credit?

Accepted Answer

Credits are the units that power BidAuthor's AI features. Each RFP costs credits based on its size — you'll see the exact cost before each version, and small proposals typically start in the low tens of credits. Your plan includes a monthly credit allocation, and you can always top up if needed.

Question 2

What happens when I run out of credits?

Accepted Answer

You can continue accessing all your existing proposals and documents. To generate new content, you can purchase a credit top-up or upgrade your plan for more monthly credits at a better per-credit rate.

Question 3

Do unused credits roll over?

Accepted Answer

Each billing cycle replaces your monthly credit allocation, so unused recurring credits don't accumulate. Credit packs you buy on top do not expire — they sit alongside your monthly balance and stay available until spent.

Question 4

Can I change plans at any time?

Accepted Answer

Yes. Upgrades take effect immediately — you'll receive your new plan's full credit allocation right away. Downgrades take effect at your next billing cycle.

Question 5

Is there a free trial?

Accepted Answer

Yes — every new account starts with a free trial. You get a starting credit grant, room for several documents and proposals, and access to core AI features so you can complete one real RFP end-to-end before deciding whether to upgrade.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and ACH bank transfers through our secure payment partner, Stripe.

Question 7

Do you offer discounts for nonprofits or education?

Accepted Answer

Yes! Contact us at sales@bidauthor.com for details on our nonprofit and education pricing.

Question 8

What's the difference between Pro and Business?

Accepted Answer

Business includes 3× the monthly credit allocation, 3× the team seats, higher per-RFP capacity, and the team-scale storage envelope. For growing teams that need shared workspaces and audit logs, Business is the next step up.

Pricing

Questions & answers

Start writing winning proposals